Terms of Service

1. Agreement to Terms

By accessing or using the Xirmo application, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access the service.

2. Service Description

Xirmo is a digital top-up service provider. We specifically offer carrier plan top-ups exclusively for Somtel SIM cards. Our service allows users to purchase credit or data plans for Somtel mobile numbers directly through our app.

3. Refund Policy

We strive to provide a reliable service, but we understand that issues may arise. Our refund policy is as follows:

• Unsuccessful Top-ups: If a top-up transaction is not successful (i.e., the credit or plan was not applied to the target Somtel number due to a system error on our end), we will offer a full refund.
• Successful Top-ups: We do not offer refunds for successful top-up transactions. Please ensure that you have entered the correct Somtel phone number before confirming your purchase, as transactions cannot be reversed once completed.

4. Contact Us

If you have any questions about these Terms of Service or need assistance with a transaction, please contact our support team at: